Frequently Asked Questions

We offer comprehensive digital marketing services including Performance Marketing, SEO & Content Strategy, Social Media Marketing, Google Ads Management, Meta Ads (Facebook & Instagram), LinkedIn Marketing, E-Commerce Consulting, Email Marketing, Video Marketing, Brand Strategy, Analytics Consulting, Conversion Rate Optimization, Marketing Automation, Market Research, Online Reputation Management, and Web Design & Development. Each service is customized to meet your specific business goals.

Results vary depending on the service:

• PPC & Paid Ads: Immediate traffic within days, optimization over 1-3 months
• SEO: 3-6 months for significant organic rankings and traffic
• Social Media: 2-4 months to build engagement and following
• Content Marketing: 3-6 months to establish authority and drive traffic
• Email Marketing: Results within first campaign, optimization ongoing

We provide regular reports so you can track progress throughout your campaign.

Yes! While we're based in Covent Garden, London, we work with clients across the UK and internationally. Our digital marketing services are delivered remotely, allowing us to serve businesses worldwide while maintaining the same high level of service, communication, and results. We use video calls, project management tools, and regular reporting to keep you informed and engaged.

We stand out through:

• Data-Driven Approach: Every decision backed by analytics and performance metrics
• Transparent Reporting: Real-time dashboards and detailed monthly reports
• Dedicated Account Management: Direct access to your account manager
• Proven Track Record: 98% client satisfaction rate and 50+ happy clients
• Industry Expertise: Team with certifications and years of experience
• ROI Focus: We measure success by your business growth, not just metrics

Our pricing is customized based on your specific needs, goals, and budget. We offer flexible packages for businesses of all sizes, from startups to enterprises. Pricing depends on factors like service type, campaign scope, market competitiveness, and desired outcomes. Contact us for a free consultation where we'll discuss your requirements and provide a tailored proposal with transparent pricing.

We offer both flexible month-to-month arrangements and longer-term contracts. While we recommend at least 3-6 months for optimal results (especially for SEO and organic strategies), we don't lock you into contracts you're uncomfortable with. Our goal is to earn your continued business through exceptional results and service, not binding agreements.

Monthly services typically include:

• Campaign strategy and planning
• Campaign execution and management
• Ongoing optimization and A/B testing
• Performance monitoring and tracking
• Monthly performance reports and analytics
• Regular strategy review calls
• Access to your dedicated account manager
• Competitor analysis and market insights

We provide comprehensive performance tracking through:

• Real-Time Dashboards: 24/7 access to campaign metrics via Google Analytics and custom dashboards
• Monthly Reports: Detailed analysis of traffic, conversions, ROI, engagement, and goal completions
• KPI Tracking: Custom metrics aligned with your specific business objectives
• Regular Review Calls: Scheduled meetings to discuss results and strategy adjustments
• Actionable Insights: Not just numbers, but recommendations for improvement

Absolutely! We offer campaign audits and optimization services. We'll review your existing campaigns across all platforms (Google Ads, Meta, LinkedIn, etc.), identify areas for improvement, and implement changes to boost performance. Many clients come to us to improve underperforming campaigns from other agencies. We'll conduct a thorough audit and provide recommendations before making any changes.

We have experience across multiple industries including:

• E-commerce & Retail
• Technology & SaaS
• Professional Services (Legal, Consulting, Accounting)
• Healthcare & Wellness
• Finance & Insurance
• Education & Training
• Hospitality & Tourism
• B2B Services

Our adaptable strategies work across industries, and we customize our approach based on your specific market and audience.

Not at all! You can choose individual services based on your needs and budget. However, many clients find that integrated campaigns (combining SEO, PPC, and social media, for example) deliver better overall results. We'll recommend the best combination for your goals during your free consultation, but the final decision is always yours.

Getting started is easy:

1. Free Consultation: Schedule a call to discuss your goals and challenges
2. Strategy Proposal: We'll create a customized plan with pricing
3. Onboarding: Once approved, we'll set up tracking and access
4. Campaign Launch: We implement and launch your campaigns
5. Optimization: Ongoing monitoring and improvement
6. Reporting: Regular updates and strategy reviews

The entire process from consultation to campaign launch typically takes 1-2 weeks.

To create an effective strategy, we'll need:

• Business goals and objectives
• Target audience information
• Current marketing efforts (if any)
• Website or landing page URLs
• Competitor information
• Budget range
• Access to existing accounts (Google Ads, Analytics, social media, etc.)
• Brand guidelines and assets

Don't worry if you don't have everything—we'll guide you through the process.

While we work with businesses of various sizes, we recommend a minimum monthly marketing budget to ensure effectiveness. For PPC campaigns, we typically recommend at least £1,000-£2,000 per month in ad spend plus management fees. For SEO and organic strategies, budgets can be more flexible. During your consultation, we'll discuss what budget would be realistic for achieving your specific goals.

Communication frequency depends on your preferences and campaign type. Typically, you can expect:

• Weekly: Quick email updates during campaign launches or major optimizations
• Monthly: Detailed performance reports and strategy review calls
• Ad-hoc: Immediate communication for urgent matters or opportunities
• 24/7 Access: Email and phone support for questions anytime

You'll also have access to real-time dashboards to check performance whenever you want.

Our team provides comprehensive support for all technical questions. You can reach us via:

• Phone: 0800 088 5649 during business hours
• Email: info@digimastersconsult.com (response within 24 hours)
• Direct Access: Your dedicated account manager's direct line

We ensure all your questions are answered by knowledgeable professionals who understand your campaigns.

Yes, client satisfaction is our priority. For month-to-month contracts, you can cancel with 30 days notice. For longer-term agreements, terms will be clearly outlined in your contract. However, we're confident in our ability to deliver results, and our 98% client satisfaction rate speaks to our commitment to excellence. If you're ever unhappy, we'll work to address concerns before you consider cancellation.