Marketing Automation & CRM

Marketing Automation Consulting — UK-Led, Globally Delivered

Designing automation workflows and CRM systems that support lifecycle marketing, operational efficiency, and measurable engagement.

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We cover

CRM setup, data hygiene, and integrations.
Lifecycle automation: email, SMS, WhatsApp (AR/EN).
Segmentation, scoring, dashboards, and attribution.

We deploy marketing automation for clients worldwide, with deep experience in the UAE, Saudi Arabia, Kuwait, Qatar, Oman, and the UK/Europe. Every flow can be delivered in Arabic + English to match GCC behaviour, WhatsApp-first conversion patterns, and seasonal calendars (Ramadan, Eid, National Days).

UK-Registered Consultancy

British Automation Frameworks Built for Scale, Compliance, and Clarity

Digital Media Masters is a London-based consultancy. Our automation methodology follows British systems engineering principles—CRM structure, data hygiene, segmentation, QA, and documentation—ensuring every workflow is reliable and compliant.

We remove manual processes, connect channels, and ensure sales/marketing teams operate with a shared view of leads, customers, and revenue.

Structured Architecture

Mapping journeys, data points, and hand-offs between marketing, CRM, and CX.

Compliance & Governance

GDPR-ready consent logic, list hygiene, and permission-based messaging.

Documentation & QA

Clear naming conventions, testing plans, and training for in-house teams.

Marketing Automation Services

CRM, Journeys, WhatsApp, and Lifecycle Systems

CRM Setup & Integration

HubSpot, ActiveCampaign, Klaviyo, Mailchimp, MoEngage, Zoho.
Shopify / WooCommerce / custom stack integrations.
Data cleaning, lead routing, list management.

Customer Lifecycle Automation

Welcome, onboarding, lead nurture, post-purchase, replenishment.
Abandoned cart, browse recovery, win-back, subscription reminders.
English + Arabic flows across email, SMS, WhatsApp.

WhatsApp, Email & SMS Automation

WhatsApp Business API flows + routing to sales teams.
Email drip sequences, trigger campaigns, SMS reminders.
Bilingual content with GCC-friendly copy.

Segmentation & Personalisation

Behavioural + predictive scoring + product/category segments.
Regional segmentation (GCC vs Global) with dynamic content.
Audience sharing with ads platforms.

Automation for Paid Ads

Lead form automation, instant WhatsApp, and drip follow-ups.
Meta/Google integration, UTM tracking, lead scoring.
Syncing CRM events back into ads platforms.

Analytics & Optimization

Automation dashboards, attribution, A/B testing.
Trigger-based improvements and lifecycle reporting.
Insights for ecommerce, SaaS, and service funnels.

Why Brands Choose Our Marketing Automation

UK Engineering, GCC Precision, Proven Results

UK-engineered automation frameworks with full documentation.

Arabic + English automation flows tuned to GCC buyer behaviour.

WhatsApp-first automations integrated with sales and CRM teams.

Deep ecommerce + SaaS experience (Shopify, WooCommerce, headless).

Faster launch cycles thanks to structured QA + playbooks.

Integrated analytics + attribution tying automation to revenue.